Child Safety & Compliance
EcoSpark is committed to protecting children's privacy and safety online
What is COPPA?
COPPA is a U.S. federal law that protects children under 13 years old online. It requires websites and apps to obtain parental consent before collecting personal information from children.
Our Commitments:
- Parental Consent: We require verifiable parental consent before children under 13 can create accounts.
- Limited Data Collection: We collect only essential information: name, email, age, and learning progress.
- No Third-Party Sharing: We never sell or share personal data with advertisers or third parties.
- Data Deletion: Parents can request complete data deletion at any time.
- No Behavioral Advertising: We do not use children's data for targeted advertising.
- 1
Child Registration
Child enters their email, name, and age during signup.
- 2
Parent/Guardian Email Verification
Parent/guardian receives a verification email at their address.
- 3
Consent Confirmation
Parent/guardian clicks the confirmation link to provide consent.
- 4
Account Activation
Child's account becomes active and fully functional.
For users in Europe, EcoSpark complies with the GDPR. We respect user rights including:
Right to Access: Request all personal data we hold about you
Right to Rectification: Correct inaccurate data
Right to Erasure: Request complete data deletion ("right to be forgotten")
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Export your data in a standard format
AI & Human Moderation
All user-generated content (creations, comments, messages) is moderated through a two-tier system:
Tier 1: AI Moderation
Automated scanning for inappropriate content, nudity, violence, and harmful language. AI flags suspicious content instantly.
Tier 2: Human Review
Flagged content is reviewed by trained human moderators to ensure appropriate context and fairness.
User Reporting
Parents and users can report inappropriate content with a single click. All reports are investigated within 24 hours.
SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted
Database Encryption: Personal information is encrypted at rest
Regular Security Audits: We perform regular security tests and updates
No Password Logging: We never store passwords in plain text
Parent Dashboard Features:
- Monitor child's activity and progress
- View all creations before they're shared
- Set spending limits for exhibitions
- Control social features and messaging
- Get weekly activity reports
Questions About Privacy & Compliance?
For any questions about how we handle children's data or our compliance practices:
Email: privacy@ecosparkkids.org
Response Time: Within 5 business days
Subject Line: "COPPA/Privacy Inquiry" or "Data Request"
Last Updated: March 2026
For full details, see our Privacy Policy and Terms of Service
