Support Center
Get help with your account, features, and more
📧 support@ecosparkkids.org
⏱️ 24-hour response time
Submit a Support Request
Tell us what's wrong or what we can help with. We typically respond within 24 hours.
Direct Contact
- General Support: support@ecosparkkids.org
- Privacy & Data: privacy@ecosparkkids.org
- Legal: legal@ecosparkkids.org
- Billing: billing@ecosparkkids.org
Child Safety & Compliance
- ✅ COPPA Compliant: We comply with the Children's Online Privacy Protection Act. Kids under 13 need parental consent.
- ✅ GDPR Compliant: All data is encrypted and we honor user rights to access, correct, and delete data.
- ✅ AI & Human Moderation: All user-generated content is reviewed by AI and human moderators to ensure safety.
- ✅ No Data Selling: We never sell or share personal data with third parties.
